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Privacy Policy

Last updated: June 2026

This Privacy Policy explains how IVO Player ("we", "us", "our") handles information when you use the IVO Player application and the ivoplayer.com website (the "Service").

IVO Player is a media player. It does not provide, sell, host, store, proxy or stream any channels, playlists, subscriptions or video content. Any media you play comes directly from sources you configure, and streams flow directly from your provider to your device — not through us.

1. Information we process

Device identifier & key. A device ID (MAC-format identifier) and a generated device key, used to activate your device and manage your free trial or subscription.
Subscription status. Trial/active/expired state and expiry dates.
Your playlist configuration. The playlist details you choose to add (e.g. an M3U URL, or Xtream host/username/password). We store this only so your device can retrieve your own configuration. We never sell it or use it to access content ourselves.
Favorites & preferences you choose to sync.
Basic technical data such as last-seen time, needed to operate the Service.

2. What we do NOT collect

We do not collect, store or have access to the video you watch. We do not track your viewing activity, and the Service contains no advertising trackers.

3. How we use information

To activate devices and manage trials/subscriptions.
To store and return the playlist configuration you entered.
To sync favorites across your devices.
To maintain security and operate the Service.

4. Stream proxy (web playback)

When playing in a web browser, stream requests may be relayed through a proxy purely to satisfy browser security (CORS) requirements. The proxy does not store, record or retain any content; it simply passes data through to your device.

5. Sharing

We do not sell your information. We share it only with infrastructure providers that host the Service, strictly as needed to operate it, and where required by law.

6. Data retention & security

We keep configuration data for as long as your device/account is active, and apply reasonable safeguards to protect it. You can remove a playlist at any time from the dashboard.

7. Children

The Service is not directed to children and we do not knowingly collect data from children.

8. Your rights

You may request access to, correction of, or deletion of your data by contacting us. You can delete your playlist configuration yourself from the dashboard at any time.

9. Changes

We may update this policy; material changes will be reflected by the "Last updated" date above.

10. Contact

Questions? Contact [email protected].